It was reassuring, as it is always, to read the guest comment cards upon my return to work yesterday; our new receptionist has already been mentioned which is great as was our young waitress in the Dining Room over the previous weekend. Our thanks to the parties Mr Peel of Hertfordshire and Ms J Palmer. It was also noticeable that nearly all questionnaires received commented positively on our staff which is most reassuring that we are delivering and/or exceeding our guests expectations.
A fine day in the village today and plenty of visitors enjoying the fresh air.
About Me
- Glenn Evans
- Betws-y-coed, Conwy, United Kingdom
- Visit www.royaloakhotel.net or www.waterloo-hotel.info for more information
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